At Whoa Mart, we aim to deliver your order quickly, safely, and reliably across the United Kingdom.
Order Processing Time
All orders are processed within 3 – 5 working days (Monday–Friday, excluding public holidays).
During busy periods, processing times may be slightly longer, but we always work to dispatch your order as quickly as possible.
Delivery Time
Once dispatched, delivery typically takes 6 – 14 working days depending on your location and the courier service.
For custom and handmade products, delivery may take 14 – 28 working days due to the production process.
Please note that delivery times are estimates and may vary due to:
- Courier delays
- Weather conditions
- High seasonal demand
- Circumstances beyond our control
Shipping Locations
We currently ship within the United Kingdom. If you require delivery outside the UK, please contact our support team before placing your order.
Shipping Costs
Shipping costs (if applicable) will be calculated and displayed at checkout before you complete your purchase.
Order Tracking
Once your order has been shipped, you may receive a confirmation email with tracking details (where available).
Delayed or Missing Deliveries
If your order has not arrived within the estimated timeframe:
- Check your tracking details (if provided)
- Contact the courier directly
- If you still need help, contact us at support@whoamart.co.uk
Incorrect Address
Please ensure your shipping address is correct at checkout. Whoa Mart is not responsible for orders delivered to incorrect addresses provided by customers.
Damaged Parcels
If your parcel arrives damaged:
- Take photos of the packaging and items
- Contact us within 48 hours of delivery at support@whoamart.co.uk
Need Help?
📧 Email: support@whoamart.co.uk
📞 Phone: +44 (0)7444 095033
💬 Live Chat: Available during support hours