Welcome to Whoa Mart. By accessing or using our website https://whoamart.co.uk, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our services.
1. About Us
Whoa Mart is an online shopping platform providing a wide range of products to customers across the United Kingdom. References to “we”, “us”, and “our” refer to Whoa Mart.
2. Use of Our Website
By using our website, you agree that:
- You are at least 18 years old or using the site with parental permission
- You will not use our site for unlawful or fraudulent purposes
- You will not attempt to damage, hack, or disrupt our website or services
We reserve the right to refuse service or cancel orders if we believe these terms have been violated.
3. Products & Descriptions
We aim to ensure all product details, descriptions, and prices are accurate. However:
- Images are for illustration purposes only
- Colours and packaging may vary slightly
- We do not guarantee that all product descriptions are completely error-free
We reserve the right to correct errors and update information at any time without prior notice.
4. Pricing & Payments
All prices are listed in GBP (£) and include applicable VAT where required.
We accept secure payments via trusted payment providers. By placing an order, you confirm that you are authorised to use the selected payment method.
5. Orders & Acceptance
Once you place an order, you will receive an order confirmation email. This does not mean your order has been accepted.
We reserve the right to:
- Cancel or refuse any order
- Limit quantities purchased
- Refuse service if fraud or misuse is suspected
If your order is cancelled, you will receive a full refund.
6. Shipping & Delivery
We aim to deliver orders within the estimated timeframes shown at checkout. However, delivery times are not guaranteed and may vary due to courier delays or circumstances beyond our control.
Risk of loss and ownership of products passes to you once delivery is completed.
7. Returns, Refunds & Replacements
Our Refund, Return & Replacement Policy forms part of these Terms. Please refer to that policy for full details on eligibility, timelines, and procedures.
8. Intellectual Property
All content on this website — including text, images, logos, graphics, and design — is the property of Whoa Mart or its licensors and is protected by copyright and intellectual property laws.
You may not copy, reproduce, or use any content without our written permission.
9. Limitation of Liability
To the fullest extent permitted by law, Whoa Mart shall not be liable for:
- Indirect or consequential losses
- Loss of profits, data, or business opportunities
- Delays or failures caused by events outside our control
Nothing in these Terms excludes liability for death, personal injury, or fraud caused by our negligence.
10. User Accounts
If you create an account with us, you are responsible for maintaining the confidentiality of your login details and for all activities under your account.
We reserve the right to suspend or terminate accounts that breach these Terms.
11. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect and use your personal data.
12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of external sites.
13. Changes to These Terms
We may update these Terms & Conditions from time to time. Continued use of our website after changes are posted means you accept the updated Terms.
14. Governing Law
These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
15. Contact Us
If you have any questions about these Terms & Conditions, please contact us:
📧 support@whoamart.co.uk
📞 +44 (0)7444 095033
💬 Live Chat: Available during support hours